News | FINAL FANTASY XIV, The Lodestone

Actions Taken Against In-Game RMT & Other Illicit Activities (Jul. 3)

2025-07-03T07:00:00Z

Real money trading (RMT) and other illicit activities upset the balance of the game and, as such, are prohibited under the Terms of Service.

We have confirmed that a number of players are engaging in these illicit activities and have therefore taken the actions listed below.

Time Period: Jun. 26, 2025 to Jul. 2, 2025

・Participation in RMT/prohibited activities
　・Accounts terminated: 810
　・Accounts temporarily suspended: 40

・Botting activity (excluding RMT vendors)
　・Accounts terminated: 27
　・Accounts temporarily suspended: 19
*Botting activity by RMT vendors has been included under "Participation in RMT/prohibited activities."

・RMT advertising
　・Accounts terminated: 2,686

Anyone who discovers any exploits should, under no circumstances, take advantage of or disseminate such information. Instead, we ask that players file a report by using the in-game command [System Menu] -> [Support Desk] -> [Contact Us] -> [Report Cheating].

In addition, RMT advertising can be reported by right-clicking the offending character’s name in the chat log, and selecting [Report]>[Report RMT activity]. The report will be processed automatically, and if determined to be involved in RMT advertising, the reported character's comments will be restricted.

We will continue to take stringent disciplinary action against any accounts involved in RMT/prohibited activities. Players should take care to avoid any activities that violate the Terms of Service.

Ceremony of Eternal Bonding Reservation Restrictions

2025-07-02T10:15:00Z

Maintenance may cause your reserved Ceremony of Eternal Bonding to be cancelled, requiring a reservation for another date.
We ask that you please consider the information below before making your Ceremony of Eternal Bonding reservation.

[Possible Maintenance]

・Sometime on Jul. 8, 2025 between 4:00 and 11:00 (GMT) / 5:00 and 12:00 (BST) / 14:00 and 21:00 (AEST)
・Sometime on Jul. 9, 2025 between 4:00 and 11:00 (GMT) / 5:00 and 12:00 (BST) / 14:00 and 21:00 (AEST)
・Sometime on Jul. 10, 2025 between 4:00 and 11:00 (GMT) / 5:00 and 12:00 (BST) / 14:00 and 21:00 (AEST)
・Sometime on Jul. 15, 2025 between 4:00 and 11:00 (GMT) / 5:00 and 12:00 (BST) / 14:00 and 21:00 (AEST)
・Sometime on Jul. 16, 2025 between 4:00 and 11:00 (GMT) / 5:00 and 12:00 (BST) / 14:00 and 21:00 (AEST)
・Sometime on Jul. 17, 2025 between 4:00 and 11:00 (GMT) / 5:00 and 12:00 (BST) / 14:00 and 21:00 (AEST)

* Subject to change.
* Emergency maintenance may occur outside of the times listed above.

[Confirmed Maintenance]

・Jul. 3, 2025 6:00 to 10:00 (GMT) / Jul. 3, 2025 7:00 to 11:00 (BST) / Jul. 3, 2025 16:00 to 20:00 (AEST)
Please follow the link below for details:
https://sqex.to/VgSur

* Please reschedule if your reserved Ceremony of Eternal Bonding overlaps with confirmed maintenance.

[Reservations Affected by Maintenances and Server Outages]

* As of February 2018, reservations scheduled to be held post maintenance or server outages will remain valid and no longer need to be rescheduled.

All Worlds Emergency Maintenance (Jul. 3)

2025-07-02T09:30:00Z

In order to implement Patch 7.25 HotFixes, emergency maintenance will take place during which FINAL FANTASY XIV will be unavailable.

We apologise for any inconvenience caused and thank you for your understanding.

[Date & Time]
Jul. 3, 2025 6:00 to 10:00 (GMT)
Jul. 3, 2025 7:00 to 11:00 (BST)
Jul. 3, 2025 16:00 to 20:00 (AEST)
*Completion time is subject to change.

[Affected Service]
- FINAL FANTASY XIV

*Data Centre Travel will be suspended 30 minutes before emergency maintenance begins, and will be unavailable until emergency maintenance has ended.

*The following Mog Station services will be suspended 30 minutes before emergency maintenance begins, and will be unavailable until emergency maintenance has ended.
- Home World Transfer Service
- Character Renaming Service
- Item code/Gift code entry

*Some FINAL FANTASY XIV Companion app features will be unavailable until emergency maintenance has ended.

*Any duty recorder data recorded prior to this emergency maintenance can no longer be replayed after this emergency maintenance.

Online Store / Mog Station Maintenance (Jun. 30)

2025-06-28T07:00:00Z

Online Store and Mog Station maintenance will take place at the following time, during which users will be unable to use the services listed below.

・Online Store
・The following Mog Station services:
- Character Renaming Service
- Item code/Gift code entry

We apologise for any inconvenience this may cause, and we thank you for your understanding.

[Date & Time]
Jun. 30, 2025 7:00 to 8:00 (GMT)
Jun. 30, 2025 8:00 to 9:00 (BST)
Jun. 30, 2025 17:00 to 18:00 (AEST)
* Completion time is subject to change.

[Details]
System maintenance

[Affected Services]
- Online Store
- Mog Station

[Crystal] Recovery from Goblin World Technical Difficulties (Jun. 28)

2025-06-28T01:00:00Z

We are pleased to announce that the technical difficulties with the World listed below have been resolved.

We apologise for any inconvenience this may have caused and we thank you for your patience while the matter was being addressed.

[Date & Time]
Jun. 28, 2025 00:32 to 00:59 (GMT)
Jun. 28, 2025 01:32 to 01:59 (BST)
Jun. 28, 2025 10:32 to 10:59 (AEST)

[Details]
- Unable to access affected World.
- Unable to travel to affected World via World Visit System or Data Centre Travel System.
- Unable to change Home World to that of the affected World using the Update Home World service.
- Players who are mid-duty on an affected World will be disconnected from the server upon exiting the duty, and will be unable to log back in until World recovery.
- Unable to use free company chat when visiting another World while Home World is affected.
- Unable to use some FINAL FANTASY XIV Companion app features while Home World is affected. Additionally, characters visiting or data centre travelling to the affected World will be unable to purchase from the markets using FINAL FANTASY XIV Companion app.

[Cause]
Server program issue

[Affected World]
Crystal Data Centre
- Goblin World

[Dynamis] Recovery from Kraken World Technical Difficulties (Jun. 27)

2025-06-27T03:25:00Z

We are pleased to announce that the technical difficulties with the World listed below have been resolved.

We apologise for any inconvenience this may have caused and we thank you for your patience while the matter was being addressed.

[Date & Time]
Jun. 27, 2025 2:57 to 3:20 (GMT)
Jun. 27, 2025 3:57 to 4:20 (BST)
Jun. 27, 2025 12:57 to 13:20 (AEST)

[Details]
・Unable to access the affected World.
・Unable to travel to affected Worlds via World Visit System or Data Centre Travel System.
・Unable to change Home World to that of the affected World using the Home World Transfer service.
・Players mid-duty on an affected World were disconnected from the server upon exiting the duty, and were unable to log back in until World recovery.
・Unable to use Free Company chat when visiting another World while Home World was affected.
・Unable to use some FINAL FANTASY XIV COMPANION app features while Home World was affected. Additionally, characters visiting or data centre travelling to the affected World were unable to purchase from the markets using FINAL FANTASY XIV COMPANION app.

[Cause]
Server program issue

[Affected]
Dynamis Data Centre
・Kraken World

Actions Taken Against In-Game RMT & Other Illicit Activities (Jun. 26)

2025-06-26T07:00:00Z

Real money trading (RMT) and other illicit activities upset the balance of the game and, as such, are prohibited under the Terms of Service.

We have confirmed that a number of players are engaging in these illicit activities and have therefore taken the actions listed below.

Time Period: Jun. 19, 2025 to Jun. 25, 2025

・Participation in RMT/prohibited activities
　・Accounts terminated: 535
　・Accounts temporarily suspended: 162

・Botting activity (excluding RMT vendors)
　・Accounts terminated: 17
　・Accounts temporarily suspended: 68
*Botting activity by RMT vendors has been included under "Participation in RMT/prohibited activities."

・RMT advertising
　・Accounts terminated: 2,544

Anyone who discovers any exploits should, under no circumstances, take advantage of or disseminate such information. Instead, we ask that players file a report by using the in-game command [System Menu] -> [Support Desk] -> [Contact Us] -> [Report Cheating].

In addition, RMT advertising can be reported by right-clicking the offending character’s name in the chat log, and selecting [Report]>[Report RMT activity]. The report will be processed automatically, and if determined to be involved in RMT advertising, the reported character's comments will be restricted.

We will continue to take stringent disciplinary action against any accounts involved in RMT/prohibited activities. Players should take care to avoid any activities that violate the Terms of Service.

Square Enix Accounts - Indian state requirement notice

2025-06-24T09:00:00Z

In accordance with new financial regulations in India, all Square Enix Accounts registered in India must have a state added to their registered address.

Therefore, we ask all users with a Square Enix Account registered in India to log into their account and update their address following the instructions below:

- Log into your SQUARE ENIX Account and select Account
- Enter the date of birth registered to the account
- Click on ‘Update Account Information’ and then ‘Update detailed information’
- Select a state from the ‘State’ drop down field
- Click ‘Next’, review the information entered, click ‘Update’ and ‘Done’

Please note that for any new account registrations, the state will be a mandatory field at account creation, when India is selected as a country of registration.

All Worlds Maintenance (Jun. 24): Follow-up

2025-06-24T08:30:00Z

The maintenance that is currently underway on all Worlds is now scheduled to end at approximately 8:50 (GMT) / 9:50 (BST) / 18:50 (AEST) on Jun. 24, 2025.

We apologise for any inconvenience this may cause and thank you for your understanding.

[Date & Time]
Jun. 24, 2025 6:00 to 8:50 (GMT)
Jun. 24, 2025 7:00 to 9:50 (BST)
Jun. 24, 2025 16:00 to 18:50 (AEST)
*Completion time is subject to change.

[Affected Service]
- FINAL FANTASY XIV

FINAL FANTASY XIV Updated (Jun. 24)

2025-06-24T07:20:00Z

FINAL FANTASY XIV has been updated.

*Game clients will update automatically upon launch.

[Date & Time]
June 24, 2025 7:20 (GMT)
June 24, 2025 8:20 (BST)
June 24, 2025 17:20 (AEST)

[Affected Service]
- FINAL FANTASY XIV

[Update Details]

FINAL FANTASY XIV Hotfixes (June 17, 2025)

■ The following issue has been addressed:
・In The Occult Crescent: South Horn, the “Critical Axeblow” and “Critical Lanceblow” actions used by the Forked Tower: Blood boss Magitaur were both labeled “Critical Axeblow”.
(French/German Only)

*As previously stated, this HoxFixes only addresses the above issue in the French/German versions.

[Gaia] Recovery from Instanced Areas Technical Difficulties (Jun. 22)

2025-06-22T11:08:00Z

We are pleased to announce that the technical difficulties with the Worlds below have been resolved.

We apologise for any inconvenience caused, and we thank you for your understanding.

[Date & Time]
Jun. 22, 2025 10:44 to 11:02 (GMT)
Jun. 22, 2025 11:44 to 12:02 (BST)
Jun. 22, 2025 20:44 to 21:02 (AEST)

[Details]
・Disconnected from certain instanced content
・Inability to log in

[Cause]
Server program issue

[Affected Worlds]
All Gaia data centre Worlds

All Worlds Maintenance (Jun. 24)

2025-06-20T03:30:00Z

In order to implement patch 7.25 HotFixes, maintenance will take place, during which FINAL FANTASY XIV will be unavailable.

We apologise for any inconvenience caused and thank you for your understanding.

[Date & Time]
Jun. 24, 2025 6:00 to 10:00 (GMT)
Jun. 24, 2025 7:00 to 11:00 (BST)
Jun. 24, 2025 16:00 to 20:00 (AEST)
*Completion time is subject to change.

[Affected Service]
- FINAL FANTASY XIV

*During this maintenance, we will be fixing text issues in “The Occult Crescent: South Horn” for French and German languages. Other regions will not be affected, but all users will be required to update their client software for client data management purposes.

*Data Centre Travel will be suspended 30 minutes before maintenance begins, and will be unavailable until maintenance has ended.

*The following Mog Station services will be suspended 30 minutes before maintenance begins, and will be unavailable until maintenance has ended.
- Home World Transfer Service
- Character Renaming Service
- Item code/Gift code entry

*Some FINAL FANTASY XIV Companion app features will be unavailable until maintenance has ended.

*Any duty recorder data recorded prior to this maintenance can no longer be replayed after this maintenance.

Actions Taken Against In-Game RMT & Other Illicit Activities (Jun. 19)

2025-06-19T07:00:00Z

Real money trading (RMT) and other illicit activities upset the balance of the game and, as such, are prohibited under the Terms of Service.

We have confirmed that a number of players are engaging in these illicit activities and have therefore taken the actions listed below.

Time Period: Jun. 12, 2025 to Jun. 18, 2025

・Participation in RMT/prohibited activities
　・Accounts terminated: 592
　・Accounts temporarily suspended: 3

・Botting activity (excluding RMT vendors)
　・Accounts terminated: 23
　・Accounts temporarily suspended: 44
*Botting activity by RMT vendors has been included under "Participation in RMT/prohibited activities."

・RMT advertising
　・Accounts terminated: 2,310

Anyone who discovers any exploits should, under no circumstances, take advantage of or disseminate such information. Instead, we ask that players file a report by using the in-game command [System Menu] -> [Support Desk] -> [Contact Us] -> [Report Cheating].

In addition, RMT advertising can be reported by right-clicking the offending character’s name in the chat log, and selecting [Report]>[Report RMT activity]. The report will be processed automatically, and if determined to be involved in RMT advertising, the reported character's comments will be restricted.

We will continue to take stringent disciplinary action against any accounts involved in RMT/prohibited activities. Players should take care to avoid any activities that violate the Terms of Service.

Recovery from Network Technical Difficulties Caused by DDoS Attacks (Jun. 18)

2025-06-18T15:09:00Z

During the time below, we were experiencing network technical difficulties due to a DDoS attack.
Players may have experienced the following issues as a result.
We will continue to monitor the situation and work with ISPs to come up with countermeasures.

[Date & Time]
June 18, 2025 2:17 to 3:09 (GMT)
June 18, 2025 3:17 to 4:09 (BST)
June 18, 2025 12:17 to 13:09 (AEST)

[Details]
Players may have experienced the following issues:
・Disconnections from NA Data Centre Worlds
・Difficulty logging in to NA Data Centre Worlds
・Difficulty accessing, sending, and receiving data from NA Data Centres

[Affected Service]
- FINAL FANTASY XIV

Network Technical Difficulties Caused by DDoS Attacks (Jun. 18)

2025-06-18T03:10:00Z

We are currently experiencing technical difficulties due to a DDoS attack.
Players may experience the following issues as a result.

We are investigating the attack and taking countermeasures. Additional information will be provided as the situation develops.

[Date & Time]
From Jun. 18, 2025 2:17 (GMT)
From Jun. 18, 2025 3:17 (BST)
From Jun. 18, 2025 12:17 (AEST)

[Details]
Players may be experiencing the following issues:
・Disconnections from NA data centre Worlds
・Difficulty logging in to NA data centre Worlds
・Difficulty accessing, sending, and receiving data from NA data centres

[Affected Service]
FINAL FANTASY XIV

COMPANION App Maintenance (Jun. 16): Early Completion Time

2025-06-17T08:20:00Z

The ongoing maintenance on the FINAL FANTASY XIV COMPANION app is now scheduled to end at June 17, 2025 8:40 (GMT) / June 17, 2025 9:40 (BST) / June 17, 2025 18:40(AEST).

We apologize for any inconvenience this may cause, and we thank you for your patience and understanding.

[Date & Time]
From June 16, 2025 20:00 to June 17, 2025 8:40 (GMT)
From June 16, 2025 21:00 to June 17, 2025 9:40 (BST)
From June 17, 2025 6:00 to June 17, 2025 18:40 (AEST)
* Completion time is subject to change.

[Details]
System maintenance

[Affected Service]
FINAL FANTASY XIV COMPANION app

Online Store / Mog Station Maintenance (Jun. 16): Follow-up

2025-06-17T08:20:00Z

The ongoing maintenance is now scheduled to end earlier than anticipated.

We apologise for any inconvenience this may cause and thank you for your understanding.

[Date & Time]
Jun. 16, 2025 19:30 to Jun. 17, 2025 8:40 (GMT)
Jun. 16, 2025 20:30 to Jun. 17, 2025 9:40 (BST)
Jun. 17, 2025 5:30 to 18:40 (AEST)
*Completion time is subject to change.

[Details]
System maintenance

[Affected Services]
- Online Store
- Mog Station

All Worlds Maintenance (Jun. 16, 17): Follow-up

2025-06-17T08:20:00Z

The maintenance that is currently underway on all Worlds is now scheduled to end at the time below.

We apologise for any inconvenience caused and thank you for your understanding.

[Date & Time]
Jun. 16, 2025 20:00 to Jun. 17, 2025 8:40 (GMT)
Jun. 16, 2025 21:00 to Jun. 17, 2025 9:40 (BST)
Jun. 17, 2025 6:00 to 18:40 (AEST)
*Completion time is subject to change.

[Affected Service]
- FINAL FANTASY XIV

FINAL FANTASY XIV Updated (Jun. 17)

2025-06-17T07:15:00Z

FINAL FANTASY XIV has been updated.

*Game clients will update automatically upon launch.

[Date & Time]
Jun. 17, 2025 7:13 (GMT)
Jun. 17, 2025 8:13 (BST)
Jun. 17, 2025 17:13 (AEST)

[Affected Service]
- FINAL FANTASY XIV

[Update Details]

FINAL FANTASY XIV Hotfixes (June 17, 2025)

■In Cosmic Exploration's "Missions in Progress" window, Silver Star and Gold Star Requirements will now show a checkmark only if a mission's completion requirements have been met.

■ The division number has been changed from 3 to 2 in the Field Instances of "Sinus Ardorum", to relieve congestion from implementing Patch 7.21.

■ The following issues have been addressed:
- In the Mamool Ja Quests, movements of certain NPCs who appear in Gok Golma were incorrect.
- In Occult Crescent: South Horn, when a phantom job Thief used the phantom action Vigilance, the "Foreseen Offense" status would not be applied under certain conditions.
- In Occult Crescent: South Horn, under certain conditions, the Persistent Pot NPC would still follow even if the "Cache Me if You Can" status was turned off.
- In Occult Crescent: South Horn, the battle area indicator for the critical encounter "Shark Attack" remained visible even when the area had moved to a different location.
- In Occult Crescent: South Horn, the incorrect effect was displayed when changing a phantom job.
- In Cosmic Exploration, even if enough points toward Starward Standings had been accumulated, a message indicating there was no data may have appeared when speaking to the Scanningway NPC under certain conditions.
- In Cosmic Exploration, if you disconnected while the cosmic fortune roulette was spinning, the roulette spinning sound would still play even after losing connection.
- In the Active Help entry "Basic Controls", an incorrect image was displayed when "Controller" was selected. (PlayStation®5/PlayStation®4/Xbox Series X|S)

The Lodestone Maintenance (Jun. 16, 17): Completed Early

2025-06-17T02:45:00Z

The ongoing maintenance will now be completed earlier than anticipated.

We apologise for any inconvenience this may have caused, and we thank you for your understanding.

[Date & Time]
Jun. 16, 2025 20:00 to Jun. 17, 2025 2:45 (GMT)
Jun. 16, 2025 21:00 to Jun. 17, 2025 3:45 (BST)
Jun. 17, 2025 6:00 to 12:45 (AEST)
*Completion time is subject to change.

[Affected Service]
The Lodestone